Some people feel happier providing Payment Information
over the telephone . . . we understand that!
Customers who wish to provide Payment Information offline can place their order by either of the following methods:
Method One:
Simply
browse our products online and when ready telephone 0845 127 9907 to place your order and provide Payment Information verbally. Most credit and debit cards are accepted by Balloon Box Direct.
Orders can be placed using this method Monday to Friday between 9.00am and 6.00pm.
Method Two:
Simply
browse our products online adding the required products to your Shopping Cart and when ready to complete your order, press the 'Checkout' button or link.
Follow on-screen instructions and when prompted to make a 'Payment Method Selection', simply select the 'Provide payment via telephone' option. Your order will be processed online. Shortly after
placing your order, a Balloon Box Direct staff member will contact you by telephone to arrange payment for your order verbally.
We recommend using Method Two as this allows you to process and place your order outside of office hours.
For more information about our secure payment processing partner - WorldPay - please
visit their website.
We have provided a copy of
WorldPay's Shopper Security Statement below:
WorldPay's Shopper Security Statement
Security is probably one of the most significant concerns for both the shopper and the retailer during an online transaction. In reality an online transaction is probably more secure than a card transaction in a shop or conducted over the telephone or by fax, as the information transmitted online is highly encrypted using complicated logarithm combinations.
The WorldPay payment system uses a combination of both established and innovative techniques to ensure the security and integrity of all sensitive data. Furthermore, our public web servers are certified by Thawte, a public Certificate Authority, ensuring that both the shopper and retailer can have confidence that nobody can impersonate WorldPay to obtain confidential information.
Transaction Encryption
The transfer of the purchase details from the retailers site to WorldPay are encapsulated using our own encrypted and digitally-signed protocol. This uses a combination of standard methods such as PGP, RSA and MD5 to ensure that the information passed is secure and tamper-proof.
Data Storage
Data storage on WorldPay systems, and the communication between WorldPay and the worldwide banking networks, is regularly audited by the banking authorities to ensure a secure transaction environment. We also ensure that we stay up-to-date with the latest versions of any third-party code we use, and continually review our own proprietary code.
